Terms and Conditions

Payment of your tour deposit, submission of your reservation forms, or manual selection of our terms and conditions during the booking process, equates to agreeing to the terms of services and stipulations as indicated below. You are advised to read the terms and conditions before you book your tour.

1. MULTI-DAY TOURS POLICY

1.1 PRICING + PAYMENT TERMS

1.1.1 Base Currency and Quotation

The base currency for all multi-day group tours operated by Art of Bicycle Trips (“AoB”) is United States Dollars (USD). Prices may also be quoted and payment accepted in the client’s home or local currency upon request, subject to prevailing exchange rates and applicable conversion fees.

1.1.2 Exchange Rate Policy

All prices are determined based on an annually set internal exchange rate. In the event of significant or unforeseen fluctuations in foreign exchange rates, AoB reserves the right to revise tour prices to reflect actual market conditions. Any such revision will be communicated prior to the final payment.

1.1.3 Accepted Payment Methods

Payments can be made by bank transfer or credit/debit card, as outlined below:

Bank Transfer: Preferred for high-value transactions. Clients are responsible for any bank charges or transfer fees imposed by their bank or intermediary banks.

Credit/Debit Card: Payments made via card are processed through secure third-party payment gateways. Payment gateway charges will be added to the transaction amount and displayed prior to payment.

Note: Payment gateway (PG) charges are not included in listed or custom tour prices.

• This approach ensures fairness for guests who prefer to make bank transfers—especially for high-value transactions—and wish to avoid additional gateway processing fees.
• Since AoB’s guests come from different parts of the world and gateway fees vary by country and currency, these charges are applied only when applicable.
• PG charges typically range between 2.5% and 4.5% of the transaction value, depending on the card type, issuing country, and currency used. The exact fee will be displayed on the payment link prior to completion of the transaction.

1.1.4 Currency and Conversion

All prices are quoted in United States Dollars (USD) unless otherwise stated. Upon request, AoB may quote and accept payment in the client’s local or home currency. In such cases, the exchange rate applied will be based on the rate set by AoB at the time of invoicing. Any bank or conversion charges are the responsibility of the client.

1.1.5 Failure to Pay

AoB reserves the right to treat any booking as cancelled by the client if full payment is not received by the due date. In such cases, standard cancellation terms will apply.

1.1.6 Refunds

• Refunds, if applicable, will be processed in the original currency of payment and are subject to deduction of non-recoverable costs such as bank, transfer, or payment gateway fees already incurred.

1.1.7 Single Supplement (SS)

Guided Group Tours

For guided group tours, we make every reasonable effort to match solo travelers booking separately to share a room with another guest of the same sex at no extra cost. Room-sharing is subject to availability and accommodation constraints.

If a suitable match is not available up to 4 months before the departure date, the applicable Single Supplement will apply.

Guests who prefer to have their own room will be charged a Single Supplement.

Private Guided Tours

For private tours, solo travelers are required to pay a Single Supplement for a private room. We are unable to match solo travelers with other guests booking separately.

All Self-Guided Tours

For self-guided tours, Single Supplement is mandatory, as these tours involve more independent travel and private room arrangements are required.

Important Notes

• Room sharing is offered on a same-sex basis only. Guests who prefer not to share a room for any reason will be charged a Single Supplement.
• If a confirmed room-sharing arrangement changes due to cancellation or modification by another guest, the remaining guest will be required to pay the applicable Single Supplement unless an alternative match is available.
• The applicability of the Single Supplement will be confirmed at the time of booking or before final payment.
• The Single Supplement amount varies by tour and is specified on each individual tour page.

1.2 CANCELLATION POLICY (if you cancel the tour)

At Art of Bicycle Trips, we work closely with our local specialists to secure boutique stays, vehicles, bikes/equipment and guides well in advance. Our cancellation terms help us honour these commitments while staying fair to our guests.

A. Scheduled Guided Group Departures

Deposit & Payment

• A 20% deposit is required to confirm your booking.
• Your deposit is fully refundable until 60 days before departure.
• The remaining balance is due 60 days before departure.
• For bookings made within 60 days of departure, full payment is required at the time of booking.

Cancellation Fees (% of Total Trip Price, Per Person)

• 0-60 days before departure: cancellation fee of 100% of total trip price, per person

Changes for Scheduled Departures Initiated by Guest

• More than 60 days before departure
  – Requests to change the tour or date will be accommodated subject to availability. Once a trip is rescheduled, it becomes non-refundable.

• 60 days or fewer before departure
  – Changes are treated as cancellations and will incur a 100% cancellation fee.

B. All Self-guided Departures

Deposit & Payment

• A 20% deposit is required to confirm your booking.
• Your deposit is fully refundable until 60 days before departure.
• The remaining balance is due 60 days before departure.
• For bookings made within 60 days of departure, full payment is required at the time of booking.

Cancellation Fees (% of Total Trip Price, Per Person)

• 0-60 days before departure: cancellation fee of 100% of total trip price, per person

Changes for Scheduled Departures Initiated by Guest

• More than 60 days before departure
  – Requests to change the tour or date will be accommodated subject to availability. Once a trip is rescheduled, it becomes non-refundable.

• 60 days or fewer before departure
  – Changes are treated as cancellations and will incur a 100% cancellation fee.

C. Private & Custom Guided Departures

Private and custom trips involve bespoke planning, special allocations and advance commitments to our partners. Our terms reflect this additional complexity.

Deposit & Payment

• A 20% deposit is required to begin reservations and planning.
• Your deposit is fully refundable for 14 days after booking (cool-off period).
• After 14 days, the deposit becomes non-refundable.
• The remaining balance is due 90 days before departure.
• For bookings made within 90 days of departure, full payment is required at the time of booking.

Cancellation Fees (% of Total Trip Price, Per Person)

• 0-90 days before departure: cancellation fee of 100% of total trip price, per person

Changes & Customisation

• Within 14 days of booking
  – You may adjust dates or minor trip elements without change fees, subject to availability.

• After 14 days from booking
  – Changes may incur additional costs or fees based on new availability.
  – Major changes (e.g., new dates, region or significantly different itinerary) may be treated as a new booking, and the original deposit may not be transferable.

1.3 ART OF BICYCLE TRIPS CANCELLATION POLICY (if we cancel the tour)

Please note the following details regarding Art of Bicycle Trips’ Cancellation Policy:

• Art of Bicycle Trips reserves the right to cancel any trip at any time for any reason. On the rare occasions when Art of Bicycle Trips must cancel a trip, all tour payments received to date will be refunded, which constitutes full settlement.
• We reserve the right to cancel any tour that does not reach the minimum level of participation. In the unlikely event that we cancel a tour, you will receive a full tour price refund.
• The refunds will be processed back to the originating card.
• Art of Bicycle Trips is not responsible for any personal expenses incurred due to changes in itineraries or tour cancellations, such as prepaid hotel accommodations or airline tickets. We recommend confirming your trip with Art of Bicycle Trips before making travel arrangements that might be non-refundable as well as purchasing travel insurance.

2. CHANGES

Due to circumstances beyond our control, Art of Bicycle Trips may have to make partial changes to the stated itinerary. Every effort is made to keep changes to a minimum, and our high quality is always maintained. We reserve the right to cancel any tour that does not reach the minimum level of participation. In the unlikely event that we cancel a tour, you will receive a full refund. Art of Bicycle Trips will not reimburse for any personal expenses due to changes in itineraries or tour cancellations, such as prepaid hotel expenses or airline tickets. Art of Bicycle Trips reserves the right to decline a reservation or to refuse service during a tour to anyone whose health or behavior could impede the welfare or enjoyment of fellow guests.

3. TRAVELLER CODE

By paying your deposit and submitting your Reservation Forms (online or offline), you certify your agreement to the following Traveller Code:

• I have chosen a trip that suits my abilities, level of fitness, and state of health.
• I do not have any physical conditions or disabilities that are a hazard to me or other travelers.
• I have a valid passport and all visas, permits, certificates, and vaccinations required for travel.
• I will make sure to communicate any special requests at least 30 days prior to travel. This includes dietary restrictions, medical requirements, and room preferences. I also understand that Art of Bicycle Trips will do all it can to accommodate special requests but cannot guarantee they will be possible.
• I will respect the laws and customs of the countries visited.
• I will respect the rights and privacy of other trip members.
• I understand that travel within a group invariably involves compromise to accommodate the diverse desires, travel goals, personalities, and physical abilities of all group members. Art of Bicycle Trips trip leaders may be required to improvise and exercise good faith, use discretion, and/or make decisions based upon group consensus. These decisions may not always please each individual but are intended to satisfy the larger desires of the group.
• I understand that Art of Bicycle Trips reserves the right to refuse service during a tour to anyone whose health or behavior could impede the welfare or enjoyment of fellow guests. An individual may be asked to leave a trip if the leader feels that the person’s continuing participation may prove detrimental to the individual or the group.
• I understand a road less traveled means access to medical facilities and evacuation services may be limited.
• I understand the weather is out of the Art of Bicycle Trips’ control.
• I affirm that I’m familiar with the use of a multi-speed bicycle and understand that the instruction in the use of bicycles will not be provided by Art of Bicycle Trips.
• I will take care of the bike provided by Art of Bicycle Trips and its local partners during the tour.
• I will always wear a helmet when riding.
• I will not use a mobile phone or any sort of camera while riding.
• I will not wear headphones when riding and I will drink alcohol responsibly.

4. INSURANCE

• Medical insurance that covers medical costs in case of an accident during the trip is mandatory to participate in our tours.
• In addition, we strongly recommend purchasing adequate travel insurance to protect yourself from unforeseen events. Our experience shows that guests who purchase travel insurance—including coverage for trip cancellation, interruption, delay, baggage damage, loss or theft, personal accident, death and repatriation costs, medical and emergency expenses (including Covid-19), and personal liability—travel with greater peace of mind.
• We do not sell travel insurance directly, as we believe our customers should have the freedom to choose a policy that best suits their needs. However, we recommend Insured Nomads as a great starting point.

5. LIMITATIONS OF LIABILITY

Release of Liability: Guests are required to provide a signed Release of Liability and Assumption of All Risks and a completed Personal Information Form prior to final payment.

Last Updated: Dec 16, 2025